TRISUTRA HERBAL AND ORGANICS OPC PVT LTD VILLAGE – DHANI BATHOTHA, POST- MANDI TEHSIL-NARNAUL, DISTRICT – MOHINDERGARH, STATE – HARYANA, PIN CODE- 123001
Shipping Policy
Last Updated: [12/18/2023]
1. Shipping Information
a. Dispatch Time: Orders are generally processed and dispatched within [2] business days from the date of purchase. Please note that orders are not shipped or delivered on weekends or holidays.
b. Shipping Method: We use reputable courier services to deliver our products. The choice of the courier may vary based on the shipping destination and the nature of the products being shipped.
2. Shipping Rates
a. Shipping Charges: Shipping charges are calculated based on the weight of the products and the shipping destination. The shipping cost will be displayed at the checkout before completing the purchase.
b. Free Shipping: We offer free shipping on orders over a specified amount. Free shipping eligibility is calculated after applying discounts and before taxes.
3. Delivery Time
a. Estimated Delivery Time: The estimated delivery time is provided during the checkout process and may vary based on the shipping destination. While we make every effort to ensure timely delivery, please note that unforeseen circumstances may cause delays.
b. Tracking Information: Once your order is dispatched, you will receive an email with tracking information, allowing you to monitor the delivery status.
4. International Shipping
a. International Orders: We do offer international shipping. International shipping rates and delivery times vary depending on the destination. Customs and import duties may apply and are the responsibility of the recipient.
b. Customs Clearance: Delays in customs clearance may occur, and Trisutra Herbal is not responsible for any such delays or additional charges.
5. Order Status and Support
a. Order Status: You can check the status of your order by logging into your account on our website or by contacting our customer support at support@trisutraherbals.com.
b. Customer Support: For any shipping-related inquiries or concerns, please contact our customer support team at support@trisutraherbals.com.
6. Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Trisutra Herbal is not liable for any delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
7. Modifications
We reserve the right to update, modify, or replace any part of this Shipping Policy at our discretion. It is your responsibility to check this page periodically for changes. Your continued use of our website or products following the posting of any changes constitutes acceptance of those changes.
Thank you for choosing Trisutra Herbal and Organics OPC Pvt Ltd!